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Privacy Policy

Overview

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At Meaningful Metrics, your privacy is our priority. We are committed to protecting the personal information of all clients, families, educators, and website visitors. This policy explains what information we collect, how we use it, and how we safeguard it in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), the Family Educational Rights and Privacy Act (FERPA), and New York State privacy standards.

Information We Collect

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We collect limited personal information to provide our services and improve your experience. This may include:

  • Contact information: name, email address, phone number, and mailing address

  • Service information: details shared during consultations, intake forms, or session notes

  • Website data: anonymous analytics such as page views, device type, and referral source

  • Payment information: if applicable, securely processed through third-party platforms

We do not sell or share your information for marketing purposes.

How We Use Your Information

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  • We use personal information solely for the following purposes:

  • To schedule and deliver behavioral or educational services

  • To respond to inquiries and provide requested information

  • To coordinate care with your consented team (e.g., schools, therapists, or physicians)

  • To send invoices, receipts, or relevant updates

  • To maintain compliance with professional, ethical, and legal standards

Information Sharing and Disclosure

  • We only share information with your explicit consent or as required by law. Possible disclosures include:

  • To other professionals directly involved in your care (with consent)

  • To comply with court orders, subpoenas, or mandatory reporting laws

  • To trusted third-party vendors who perform administrative or technical services (under confidentiality agreements)

Information Sharing and Disclosure

  • We only share information with your explicit consent or as required by law. Possible disclosures include:

  • To other professionals directly involved in your care (with consent)

  • To comply with court orders, subpoenas, or mandatory reporting laws

  • To trusted third-party vendors who perform administrative or technical services (under confidentiality agreements)

Data Security

We take reasonable and industry-standard precautions to protect your information, including:

  • Secure, encrypted storage and transmission of digital data

  • Password-protected devices and HIPAA-compliant software

  • Limited internal access based on role and necessity

  • Routine reviews of data protection protocols

  • Despite our efforts, no online system can guarantee 100% security. We encourage clients to use secure networks when sharing sensitive data.

Cookies and Website Analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand visitor behavior and improve our site. These tools collect anonymous data and do not identify you personally. You can disable cookies in your browser settings at any time.

Children’s Privacy

We are committed to protecting the privacy of children. We only collect information about minors with the explicit consent of their parent or legal guardian and use it solely for providing requested services.

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